| Asian-Canadian
Entrepreneurs & Professionals (ACEP)
Chinese Chamber of Commerce in Markham (CCCM)
( www.culture-canada.ca
)
FCCYR and FCCM
Date:
Nov. 14, 2003 (Friday) Time: 12:00 noon –
2:00 p.m.
Place: Century Palace Chinese
Restaurant (398 Ferrier St., Markham)
Cost: $15 per person -- Non Members
(Chinese Dim-sum)
$10 per person -- Members
 |
Guest
Speaker: Mr. Kelly Robertson, The
Robertson Training Group
Topic: “Stop, Ask
and Listen” |
Kelley
Robertson, Senior Partner at The Robertson Training
Group, has been helping people improve their skills
for over a decade. He began by training employees,
managers and owner/operators in the hospitality
industry in 1990 and, a few years later, began
teaching sales people how to improve their sales
and negotiating skills. He is the Manager of Retail
Training for Sony Canada, and for more than six
years has conducted hundreds of sales training
workshops.
Kelley
is also the author of "Stop, Ask & Listen
- How to welcome your customers and increase your
sales." This unique sales guide presents
customer-focused selling strategies utilizing
the GUEST approach to selling. Unlike most self-help
or business books, Robertson provides a Blueprint
for Success; a step-by-step process that shows
you exactly how to apply the concepts he presents.
Written in easy-to-understand language, this book
is must-read if you are serious about increasing
your sales while improving your customer service.
Kelley
is also the author of "Stop, Ask & Listen
- How to welcome your customers and increase your
sales." This unique sales guide presents
customer-focused selling strategies utilizing
the GUEST approach to selling. Unlike most self-help
or business books, Robertson provides a Blueprint
for Success; a step-by-step process that shows
you exactly how to apply the concepts he presents.
Written in easy-to-understand language, this book
is must-read if you are serious about increasing
your sales while improving your customer service.
Bring your business associates, friends, business
cards, brochures, & product samples and reserve
a slot for you to speak to the group.
Due
to space limitations, kindly contact the following
for reservation. Must let us know in advance if
you want to introduce your business at the podium.
Nancy
Chan, nkschan@aol.com
Tao Qu, thomasqu@rogers.com
Kamil Sadiq, 905-471-7988
Victor Salazar, 416-491-0988, vicsalazar@rogers.com
Rafael Nebres, torontopcct@yahoo.com
For
more information about ACEP, please visit
www.culture-canada.ca
click on FCCM then click on “BUSINESS”
|
